This project demanded meticulous planning and coordination, with product sizing calculated to the millimetre in our factory—nine months before installation and even before the structure itself was built. The product was sourced from Europe, requiring early commitment due to extended lead times. Close communication between our team, the construction company, the steelworks, the architect, and the engineers was essential.

Multiple drawings were exchanged before a final sit-down with the  architect confirmed the dimensions and allowed us to place the order. We had to place the order quickly to meet delivery deadlines, creating financial pressure due to long lead times and payment due on delivery— well before installation. To streamline the process, we gave a sample bracket to the steel fabricators, who welded on pre-drilled lugs for an exact fit. This upfront planning ensured a smooth, precise installation.

Given the remote location, we sent our two most experienced installers and partnered with a trusted local awning company. This was the longest awning of its kind we’d installed, requiring perfect alignment of the side channels to ensure functionality.

The site was still under construction, requiring daily safety inductions  and full PPE. Helmets often hit the low glass ceiling, and delicate floor tiles had to be protected—some areas had no floor at all. With a glass roof and intense summer heat, we started early each day to complete the toughest work before it became too hot.

Two main issues came up: one set of lugs was too close to the cassette head and had to be ground off, cold-galvanised, and concealed. Also, the cassette was installed in the most logical spot for the view, but the electrician had pre-wired the opposite end. Thankfully, the architect and PM approved our placement, and the wiring was rerouted.